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Walmart makes changes to e-commerce and store leadership

2019.08.12


BENTONVILLE, Ark. – Walmart is making leadership changes as the company further combines it’s e-commerce and physical store teams, according to a memo CEO Doug McMillon sent to employees, obtained by CNBC.

“Our customers want one, seamless Walmart experience,” said McMillion in the memo. “…we will expand our ability to serve them with general merchandise in stores and through our broad e-commerce assortment as we continue to invest in and build our e-commerce business. We’re excited to share several next steps on this journey towards seamless omnichannel today.”

Changes include:

Bringing the U.S. supply chain teams together under Greg Smith, currently executive vice president of Walmart’s U.S. supply chain. Smith will jointly report to Greg Foran, who runs Walmart’s U.S. physical stores, and Marc Lore, who runs Walmart’s U.S. e-commerce business.

Nate Faust will continue to lead the company’s e-commerce fulfillment and will assist with the integration of new leadership teams before moving to a new opportunity that Walmart has identified, which will be announced at a later date.

Michael Dastugue, Walmart’s U.S. CFO, will now lead the combined U.S. finance and e-commerce finance teams.

Steve Schmitt, currently Sam’s Club CFO, will become the new U.S. e-commerce CFO.

The team for Janey Whiteside, who left American Express to take on the newly-created role of Walmart’s chief customer officer, is growing to include the services and digital acceleration team, the returns team, the Walmart media group and the marketing team.

Ashley Buchanan will be the new chief merchandising officer for U.S. e-commerce and will be responsible for building the merchandise assortment on Walmart.com, Jet, Hayneedle, Moosejaw, Bare Necessities, Shoes.com and Art.com.

Andy Dunn, former CEO of Bonobos, and his entire team will now report to Buchanan, including the teams for Bonobos, Eloquii, Modcloth and Allswell.

Jeff Shotts, the company’s current senior VP, CFO and COO for Walmart U.S. will now lead the U.S. marketplace business.

The teams that run merchandising for Walmart’s stores and website will stay separate according to the McMillan memo.

Multiple sources say the company is projecting losses of more than $1 billion for its U.S. e-commerce division this year, on revenue of between $21 billion and $22 billion, according to media outlet Vox. Walmart does not disclose these figures publicly and declined to comment.

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